SuiteScript & Workflows: What to Automate vs. What to Leave Alone

Automation promises less manual work and greater consistency, but not every process is a good candidate. As NetSuite accounts grow and customizations accumulate, teams must consider how automation aligns with maintainability, oversight, and long-term process clarity.

SuiteScript & Workflows provides a high-level overview of the automation tools available inside NetSuite and how to choose between them. This session explores the differences between Workflows and SuiteScript, when each makes sense, and how a simple decision-making framework can help teams avoid unnecessary complexity as they evaluate automation opportunities.

What You’ll Learn

By the end of this webinar, you’ll be able to:

  • Identify which business processes are good candidates for automation

  • Recognize the differences between NetSuite Workflows and SuiteScript

  • Understand when automation may create unnecessary complexity

  • Evaluate whether a process should use a Workflow, SuiteScript, or remain manual

  • Identify best practices for effective NetSuite automation

Presenter Details

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Lezlie Chicker

GVO, LLC 

Business Consulting Manager

Lezlie is a Business Consulting Manager at GVO with expertise in ERP software, procurement, and operations. She brings experience from roles in manufacturing, distribution, and supply chain leadership. Lezlie helps clients align business needs with NetSuite capabilities to streamline processes, improve visibility, and drive long-term success across their organizations.

Greg Lindner

GVO, LLC

Master Software Engineer

Greg is a Master Software Engineer specializing in solution design, script development, and code review, while also mentoring and supporting junior software engineers. With a passion for problem-solving and technical innovation, he focuses on developing scalable solutions that help improve business processes and operational efficiency.

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