NetSuite can be a powerful growth engine or a confusing black box. Contracts, license tiers, renewal terms, SuiteApps, partners—it’s a lot to keep straight, especially when you’re focused on running the business.
In this session, Amber Haney (goVirtualOffice) and Jackie Brown ( goVirtualOffice) break down NetSuite in plain language. You’ll walk away knowing how your account is structured, who does what in the NetSuite ecosystem, and what levers you can pull to get more value out of your subscription.
Who Should Watch
This webinar is ideal for:
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CPAs and accounting professionals working with NetSuite today or considering it for clients.
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Finance leaders and controllers responsible for NetSuite budgets, renewals, and ROI.
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Operations and IT leaders who support NetSuite users and need to understand contracts and add-ons.
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Firm owners and decision-makers evaluating the NetSuite ecosystem (partners, SuiteApps, support options).
What You’ll Learn
By the end of this webinar, you’ll be able to:
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Understand NetSuite tiers and options: Learn the main service levels and how they impact cost, capabilities, and scale.
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Decode the NetSuite ecosystem: Clarify the roles of NetSuite, Partners of Record, and third-party providers so you know who to call for what.
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Make smarter renewal decisions: Gain insight into how renewals work and what to review before you sign.
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Evaluate SuiteApps and third-party tools: See where SuiteApps add value, when to consider them, and how they fit into your overall strategy.
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Get more from your existing investment: Learn how regular business reviews and optimization efforts can unlock underused functionality and streamline operations.
Topics We’ll Cover
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NetSuite contracts 101: terms, structures, and key things to understand.
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Service tiers and add-ons: how to think about scaling intelligently.
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The role of your Partner of Record and how they can (and should) support you.
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SuiteApps and third-party products: extending NetSuite the smart way.
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Using account and business reviews to continuously improve your setup and adoption.
About the Presenters
Amber Haney – NetSuite Technical Consultant, goVirtualOffice
Amber has over a decade of experience in wholesale manufacturing and retail, where she focused on streamlining operations and solving complex process challenges. At goVirtualOffice, she helps clients optimize their NetSuite accounts through the BOOST program, ensuring they get practical, high-impact improvements—not just more complexity.
Jackie Brown – Professional Services Administrator, goVirtualOffice
Jackie supports the internal operations and account processes that keep NetSuite projects running smoothly. Her detail-oriented approach helps maintain strong client relationships and a frictionless experience for both the GVO team and the customers they serve.
