Optimization & Support

Maximize your ERP Usage and Investment with Optimization & Support

Headed to the top? So are we. We know it’s critical for your business to maximize efficiency around every corner. NetSuite is the first step in doing that, but we know your business isn’t static. Your business will continue to grow and scale, bringing on new needs and unleashing new opportunities to capitalize on. We invented BOOST to ensure our customers stay a step ahead and on top.

How it works:

  1. Discover & Diagnose — we audit your systems, team needs, and gaps

  2. Implement & Integrate — connect your tools, train your team

  3. Optimize & Grow — we stay with you, find improvements, and scale your system

Why Choose GVO for NetSuite Optimization & Support Services

There has to be a better way. There is. We created BOOST to provide a better customer experience that will help you maximize your NetSuite usage and investment. Full access to any type of resource or knowledge for any type of task.

We are here to make sure you don’t have to waste your breath re-telling your setup to whoever picks up next. We pride ourselves on getting to know your business’s processes and needs. BOOST makes it easy to stay on top of new developments in your business that can lead to important insights and bottom-line results. Did we mention you get a dedicated named Senior Consultant?

Why traditional support doesn’t work?

They don’t know me or my company

It’s 100% reactive

Doesn’t address your strategic business needs

Feeling like there must be someone more knowledgeable that I can talk with

Dedicated, Named Senior Resource(s)

We know that your time is valuable. That is why it is so critical to have a dedicated person to contact who knows your business and goals and proactively seeks advantages and solutions to your problems before you know you need them. No need to re-introduce yourself and your situation every time you need something. We make it our business to know your business. It’s like having a Senior Level NetSuite ninja on staff without having them on the books.

A Team of Experts

We don’t mean to brag, but have you seen how deep our bench is? We have industry, business, and technology experts for practically any task. We hire people with real-world experience, so you don’t have to have more overhead than you already do. Serving as an extension of your team under the guidance of your dedicated Senior Level dedicated resources. Yes, you read that right. Your dedicated Senior Level Consultant is not the only expert you get access to.

Proactive NetSuite Management

Do you have a dedicated resource to ensure you use of NetSuite to its fullest and maximize your ROI? Don’t sweat it; we have you covered. We will make sure you are not stuck at base camp and that you are headed up that mountain to the tippy top! We have helped so many customers up that mountain and love having a front-row seat to your success journey. Believe me, the hike is easier with a trail guide.

Any Knowledge For Any Task

Services Include:

  • Break/Fix Work
  • General NetSuite Questions
  • Saved Search/Report Assistance
  • System Configuration
  • Technical Guidance
  • Custom Development
  • New Release Testing Assistance
  • Module Discovery & Demos
  • Individual Custom Training
  • Group Training Sessions, Performance Tuning
  • Data Cleanup Activities
  • Integration Issue Resolution
  • SuiteCommerce (SC) Support
  • and more!

Implementation Packages
for Every Stage

Let’s build your ideal launch—start small, go big, or aim for the stars.

Start strong with the essentials

Launch Initiate

Perfect for first-time ERP adopters and smaller teams ready for fast, focused implementation. Get foundational setup, core configuration, and expert guidance for a hassle-free ERP launch.

Build momentum with structured implementation

Launch Propel

Ideal for growing organizations that need more than the basics. Propel features guided project management, expanded team training, and tailored configuration for a scalable, confident rollout.

Take your ERP to new heights

Launch Ascend

For complex or multi-entity organizations going all-in on digital transformation. Ascend delivers end-to-end services including custom integrations, change management, and advanced planning for the future.

Boost ERP Optimization
and Support Services

What kind of impact are you looking to make? Choose the BOOST level that gets you there.

Boost Stabilize

Keep your ERP steady and secure

Routine monitoring, troubleshooting, and ongoing maintenance give you peace of mind post-implementation.

Boost Plus

Enhance performance and streamline operations

Unlock proactive system improvements, advanced reporting, and functional support to help your ERP evolve as you grow.

Boost Elevate

Maximize ERP potential with strategic innovation

Enable automation, advanced analytics, and innovation planning for leaders driving digital transformation and growth.

Get BOOST for Your NetSuite Optimization & Support Needs

We first created BOOST for our customers so we could ensure top-level service and ensure we have time for their projects. We never want to be too busy to help a friend in need. BOOST is a way we can help you forecast your initiatives and develop an optimization plan that ensures it happens when you need it. BOOST can also be that edge over the competition you need, continually gaining efficiencies and improving processes to help you edge out the competition. Every inch counts. On-going refinement, enhancement, release adoption, development, module adoption, and monitoring.

BOOST provides dedicated resources through a business-first discovery of your organization.

Our team guides the transformation of your NetSuite investment through a proactive, case-driven methodology.

Clients benefit from continuous delivery by dedicated resources, eliminating time lost in learning account nuances.

Unlike traditional support, BOOST is proactive, delivering changes directly to your NetSuite instance. They know your account and can give you suggestions and insights you may not even know are there.

Check Out Our Resources

ERP Guide

Download our free tool kit to assist with your ERP evaluation and implementation partner selection. Inside this tool kit, you’ll find the ERP self-assessment, sample business requirements, business process maps, vendor scorecards, request for information (RFI) templates, and the top 10 questions to ask your ERP vendor.

Product Demo & Data Sheet​

Explore expert advice and insights related to Acumatica, NetSuite, ERPs, CRMs, cloud technology, best business practices, and more.