Roasting to Fulfillment: FairWave’s Coffee Operations at Scale

FairWave Specialty Coffee Collective is a multi-brand coffee organization operating roasting, manufacturing, and fulfillment operations across multiple subsidiaries, supported by a unified NetSuite ERP environment.

FairWave Specialty Coffee Collective

Company

FairWave Specialty Coffee Collective

Annual Revenue

Not disclosed

Location

Kansas City, MO

Employees

201 to 500

Industry

Specialty Coffee / Manufacturing

NetSuite Modules Deployed

NetSuite ERP
Work Orders
Inventory & Assembly Items
Lot-Controlled Items
SuiteCommerce

Return On Investment

Manufacturing & Inventory Management at Scale

FairWave manages roasting and packaging operations across multiple subsidiaries using NetSuite Work Orders to coordinate production and track inventory in real time.

eCommerce & Integration Ecosystem

SuiteCommerce and Celigo integrations connect Shopify Plus with NetSuite, ensuring near real-time synchronization of orders, inventory, and customer data.

CRM Enablement

With HubSpot, FairWave is laying the groundwork for future alignment between CRM activity and NetSuite as sales and marketing operations evolve.

Growth Through New Brand & Subsidiary Onboarding

goVirtualOffice supports FairWave’s continued expansion with systems and data configured to support rapid onboarding while maintaining consistency across subsidiaries.

Objectives

FairWave set out to support complex manufacturing workflows, multi-channel sales, and continued brand expansion without sacrificing visibility, control, or operational consistency.

Solution

Through ongoing NetSuite optimization and integration support, goVirtualOffice helps FairWave operate within a unified ERP environment that balances standardized processes with brand-level autonomy.

Ongoing Value

A scalable ERP foundation allows FairWave to support daily operations, onboard new brands, and adapt systems as the organization continues to grow.

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