SuiteCommerce InStore

SuiteCommerce InStore provides retailers with a solution that unifies the physical and digital shopping experiences within a single, cloud-based commerce platform. Arm your sales associates with a mobile device that provides complete inventory and customer information to engage customers more effectively, drive more sales and provide a satisfying shopping experience.

Key Benefits

• Eliminate integrations between separate systems with your ecommerce and point-of-sale natively tied to your operational business systems on a unified cloud-based platform.
• Engage shoppers by providing a complete shopping experience that is personal and seamless.
• Empower your in-store associates with the tools and information to assist and engage shoppers.
• Increase profitability with more product choices and better convenience with an ‘endless aisle’ of goods.
• Support a global brand or expansion from a single deployment.

Designed for Mobility

• Full-featured POS. Perform traditional point of sale transactions (e.g. cash and carry, exchanges, returns, etc.) quickly and easily.
• Deploy anywhere. Commoditized hardware with software delivered via the cloud drastically reduces TCO and roll out costs.
• Easy-to-use and mobile. Touch tablet user interface and responsive design technology delivers easy-to-use digital selling and servicing capabilities across any device for engaging with customers anywhere at any time in the store.

Omnichannel Servicing

• Seamless, unified experience. Create wish lists in one channel (i.e. online, phone or in-store) and transact in another channel. From visibility into saved carts and product wish lists, to finding items in any location, and then selecting store pick-up or delivery options.

• 360-degree view of the customer. Access to comprehensive customer information: amount of average transaction, average time between transactions, loyalty points, customer activity, customer statistics and more.
• Orders. Get full visibility of orders started or finished in any channel.

Digital Selling

• Dynamic merchandising. Present upsells, crosssells and related product recommendations based on merchant-driven rules such as location, ‘bought also bought’ patterns and more.
• Inventory visibility. Get real-time product availability across the entire enterprise to save every sale.
• Out-of-the-box reporting. View real-time sales reporting by time, item and tender type.