NetSuite Implementation: Wine Retailer’s Tech Evolution

Founded in 1974, The Chicago Wine Company has deep roots in the industry. As the digital age emerged, the company adapted. In 2007, they implemented NetSuite, a cloud-based database system. Though challenges arose, this transition marked a pivotal moment in their technological journey. Despite initial reservations and implementation costs, embracing this new technology set the stage for future growth and innovation.

In the ever-evolving landscape of business, adaptation, and innovation are paramount for success. For one wine retailer, the journey from its inception in 1974 to its current standing as a leader in the industry has been a testament to this philosophy.

Implementing Netsuite: Chicago Wine Co.'s Tech Triumph

After relying on NetSuite for a while, The Chicago Wine Company decided to explore Aplicor, drawn by its lower cost. However, Aplicor fell short of expectations and, to their dismay, went out of business, leaving them in a tight spot with just a 30-day notice. Desperate, they turned to goVirtualOffice for help in reimplementing NetSuite. With goVirtualOffice's support, they smoothly transitioned back to NetSuite, ensuring continuity in their operations. This experience underscored the importance of reliable systems like NetSuite and the value of dependable partners like goVirtualOffice in navigating business challenges.

With the adept guidance of goVirtualOffice (GVO) professionals, The Chicago Wine Company seamlessly navigated the complexities of modern technology. Through their partnership, they tackled various challenges head-on, while also capitalizing on emerging opportunities. This collaborative effort led to notable enhancements in inventory management and the automation of invoicing processes. The introduction of NetSuite Implementation served as a pivotal moment, catalyzing positive changes across all operational fronts. Its implementation not only streamlined workflows but also bolstered efficiency and productivity. Ultimately, this integration marked a significant milestone in their technological journey, setting the stage for continued growth and success.

Overview

• NetSuite is doing work of 5 people on team of 10.
• Accounting & Compliance - GVO was instrumental in helping TCWC achieve success in the areas of accounting and IRS compliance.
• Workflow Automation - The GVO financial heroes built a number of automated tools and streamlined workflows over the last six years using NetSuite.
• Work Smarter - As a result, there is more free time for employees, including working from home, and less manual labor such as making boxes in the warehouse.

“The depth of your reach at GVO is comforting. I can reach a team of experts I could never afford on my staff, but get to utilize through the BOOST program.”

Opportunity Cost

Opportunity cost is incurred when mistakes are recognized too late.

• Automated searches alert the team to errors as soon as they appear.
• Automate tasks such as stock turnover and inventory tracking.
• Script runs every 30 minutes to update web displays of inventory quantities.
• NetSuite is doing the work of 5 people.

Streamlining Operations with NetSuite Implementation

Leveraging NetSuite reimplementation alongside GVO offers invaluable benefits, notably freeing up time and resources. Through automating repetitive tasks and reducing errors, The Chicago Wine Company’s team is now empowered to concentrate on strategic endeavors like customer acquisition and retention. This newfound efficiency allows them to dedicate more effort towards nurturing customer relationships and driving business growth.

Empowering Team Efficiency

With the time freed up, The Chicago Wine Company’s team can delve into new opportunities, such as reaching out to dormant customers who may want to sell their wines. This proactive customer approach shows their dedication to providing great experiences and boosting business growth through the implementation of NetSuite.

Building Success Together: The Community Behind The Chicago Wine Company's Journey

While technology indeed drives change, The Chicago Wine Company owes much of its success to their exceptional team and solid support network. They deeply appreciate the dedication and expertise of individuals within The Chicago Wine Company and at GVO. The combined contributions have been vital in overcoming obstacles and capitalizing on opportunities.

From maintaining impeccable efficiency to providing prompt support during website crises, every member of the team and extended network is crucial to the journey towards excellence. The Chicago Wine Company’s dedication to delivering top-notch service is reinforced by the smooth implementation of NetSuite. This integration enhances their operations and ensures that they continue to meet and exceed customers' expectations.

Driving Operational Excellence with NetSuite and GVO

Striving for operational excellence is an ongoing process of learning and progress. Although NetSuite and GVO have played a significant role in transforming operations, The Chicago Wine Company’s dedication to innovation and advancement persists.

The integration of NetSuite Implementation has streamlined processes and enhanced efficiency. They continuously seek new ways to improve and optimize workflows, ensuring that The Chicago Wine Company delivers the best possible service to their customers.

With GVO's support and expertise, they're able to navigate challenges and seize opportunities with confidence. Together, they're on a journey towards excellence, driven by a commitment to continuous improvement and innovation.

Unleashing Potential with NetSuite Implementation

The commitment to excellence drives The Chicago Wine Company to constantly explore new marketing strategies, improve customer experiences, and adopt emerging technologies. With the dedicated team and advanced tools like NetSuite, they're poised for endless growth and innovation.

By leveraging NetSuite, they streamlined their operations and empower their team to focus on what matters most: delivering exceptional service to customers. With this powerful tool in The Chicago Wine Company’s arsenal, they're ready to embrace the future with confidence and continue the journey towards excellence.

“After 36 years, this company is finally running like a well-oiled machine. I find myself with spare time and able to capitalize on opportunities as they arise instead of having to pass up on them due to workload. I bet NetSuite is doing the work of 5 people. That has helped us invest back in our business to continue to scale and grow.”

Empowering Growth with NetSuite and GVO

In summary, the profound influence of NetSuite and GVO on The Chicago Wine Company’s business operations highlights the significance of technology and collaborative relationships. With a streamlined and efficient operation, The Chicago Wine Company persists in exploring new horizons, utilizing technology to fuel expansion and improve customer satisfaction. This partnership serves as a beacon of innovation, demonstrating how businesses can thrive by embracing modern solutions and fostering strategic alliances.